Billing Terms and Conditions
Accepted Payment Methods
At Sunbroke, we provide secure and convenient payment options for a seamless checkout experience. We currently accept:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
- Shop Pay
- PayPal
All transactions are processed in Australian Dollars (AUD).
Payment Processing
- Payment must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment is successfully received.
- If a payment is declined or unsuccessful, the order will not be confirmed.
Pricing & Currency
- All prices listed on sunbroke.com are in Australian Dollars (AUD).
- Prices may change at any time without notice.
- Taxes and shipping fees, if applicable, are calculated and displayed at checkout.
Secure Payment Processing
- Sunbroke uses SSL encryption and trusted third-party gateways to protect your transactions.
- We do not store your credit card or payment details on our servers.
Refunds & Chargebacks
- Refunds are processed in accordance with our Refund Policy.
- Unauthorized or invalid chargebacks will be disputed.
- If you experience an issue with your order, please contact us at info@sunbroke.com before initiating a chargeback so we can assist you.
Fraud Prevention
- Sunbroke reserves the right to cancel or hold any order suspected of fraudulent or unauthorized activity.
- For high-value purchases, we may request additional identification or verification before processing.
Contact Information
For any assistance with returns, refunds, or exchanges, please reach out to our support team:
Website: sunbroke.com
Address: 6 MAB Eastern Promenade, Tonsley SA 5042, Australia
Email: info@sunbroke.com
Phone: +61 3 7044 1977
Contact Form: Contact
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+10)
Our customer service team will aim to respond to all queries within 24 hours.