Terms of service
Terms & Conditions
Overview
Welcome to Sunbroke.com. The terms “we”, “us”, and “our” refer to Sunbroke.com. We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), with the aim of providing a carefully curated online shopping experience.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our Services to customers.
These Terms & Conditions, together with any policies referenced herein (the “Terms”), govern your access to and use of our Services and outline your rights and obligations.
Please read these Terms carefully, as they contain important information about your legal rights, including limitations of liability and warranty provisions.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
Section 1 – Access & Accounts
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country or region of residence. Where applicable, you confirm that you consent to the use of the Services by minors under your supervision using your devices.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current, and complete, and that you are authorized to provide it.
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Accounts may not be transferred, sold, or shared with third parties.
Section 2 – Our Products
We make every effort to display our products and services as accurately as possible. However, product colors and appearances may vary depending on your device and settings.
We do not guarantee that the appearance, quality, or performance of any product will meet your expectations or match website representations exactly.
Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to limit, modify, or discontinue any product.
Section 3 – Orders
By placing an order, you submit an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is only confirmed once payment has been received and we have issued an order confirmation.
Please review your order carefully before completing checkout. Order cancellations or changes after confirmation may not always be possible.
Returns and exchanges are subject to our Returns & Refunds Policy.
All purchases are for personal use only and may not be resold or used for commercial purposes.
Section 4 – Pricing & Payment
All prices are displayed in the applicable currency shown at checkout and may change without notice. The price confirmed at checkout is the final price for your order.
Prices do not include shipping fees, taxes, duties, or import charges unless explicitly stated.
You agree to provide accurate and up-to-date payment and account information and confirm that you are authorized to use the selected payment method.
Section 5 – Shipping & Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.
Risk of loss passes to you once the order has been handed over to the shipping carrier, to the extent permitted by law.
Section 6 – Intellectual Property
All content included in our Services, including text, images, logos, designs, graphics, videos, and software, is the property of Sunbroke.com or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, distributed, or exploited without prior written permission.
Section 7 – Optional Tools
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available,” without warranties or representations of any kind.
We are not responsible for your use of third-party tools.
Section 8 – Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of third-party sites. Accessing such sites is at your own risk.
Section 9 – Relationship with Shopify
Our Services are hosted on Shopify. All purchases are made directly from Sunbroke.com. Shopify is not responsible for transactions between you and us.
You agree to release and indemnify Shopify from any claims arising from your purchases or use of our Services.
Section 10 – Privacy
Your personal information is handled in accordance with our Privacy Policy. Certain data processing may also be governed by Shopify’s Privacy Policy.
By using our Services, you acknowledge and accept these policies.
Section 11 – Feedback
By submitting feedback, reviews, or suggestions, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, and process such content for business and marketing purposes.
Section 12 – Errors & Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if information is incorrect, at any time and without prior notice.
Section 13 – Prohibited Use
You may not use the Services for unlawful purposes, to infringe the rights of others, distribute malicious software, engage in fraudulent behavior, or misuse the Services in any way.
We reserve the right to suspend or terminate access for violations of these Terms.
Section 14 – Termination
We may terminate or suspend your access to the Services at any time. Obligations that by their nature should survive termination will remain in effect.
Section 15 – Disclaimer of Warranties
To the maximum extent permitted by law, the Services and products are provided “as is” and “as available,” without warranties of any kind, except where warranties are required by law.
Section 16 – Limitation of Liability
To the extent permitted by law, Sunbroke.com shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Sunbroke.com and its affiliates from any claims arising out of your breach of these Terms or misuse of the Services.
Section 18 – Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Section 19 – Entire Agreement
These Terms constitute the entire agreement between you and Sunbroke.com regarding your use of the Services.
Section 20 – Assignment
You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Section 21 – Governing Law (Australia)
These Terms are governed by the laws of Australia, without excluding or limiting any consumer rights available under the Australian Consumer Law (ACL).
Section 22 – Headings
Headings are included for convenience only and do not affect the interpretation of these Terms.
Section 23 – Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on our website.
Section 24 – Contact Information
Store Name: Sunbroke.com
Company Name: EXON GROUP LTD
Company Address:
71-75 Shelton Street,
Covent Garden, London,
WC2H 9JQ, United Kingdom
Warehouse Address:
4 Talavera Rd,
Macquarie Park, NSW 2113,
Australia
Company Number: 16893861
Phone: +61 3 7044 1932
Email: info@sunbroke.com
Customer Support Hours:
Monday to Friday, from 09:00 to 17:00 CET
We aim to respond to all inquiries within 24 hours.